Fitting first
You've received your package and now it's time to try your new Martino. Yay! Here are some tips to make sure you have the right size and get the most out of your purchase.
Take your time
We suggest trying on your shoes, boots or moccasins at home for 10 minutes to ensure they are comfortable before using them outside. We remind you that your product must be in perfect condition and unworn for any return or exchange.
Make sure that the cleats of your boots are stowed for indoor use.
Moccasins
Loosen the laces, put on the moccasin and then tie the laces according to your comfort. That's it!
It's normal to feel a little cramped in your moccasins at the first fitting. Since it is a natural material, the leather will quickly soften to fit your feet perfectly.
Laced shoes
WITHOUT ZIPPERS
Simply untie the laces, put on the shoe and adjust the laces to your comfort.
WITH ZIPPERS
First untie the laces and open the zipper. Put on the shoe, close the zipper and then adjust the laces according to your comfort. Thanks to the YKK zipper, you won't have to lace and unlace your boots to put them on or take them off.
Laced boots
All our laced boots have a zipper. Start by loosening the laces and opening the zipper. Put the boot on, close the zipper and then adjust the laces to your comfort. Thanks to the YKK zipper, you won't have to lace and unlace your boots to put them on or take them off.
Boots without laces
WITH ZIP
Our boots that do not have laces are often equipped with a zipper. Simply open the zipper and put the boot on. Then close the zipper.
WITH ELASTIC BANDS
Nothing could be easier! Put the boot on with the elastic bands on both sides.
Winter boots
All our laced boots have a zipper. Start by loosening the laces and opening the zipper. Put the boot on, close the zipper and then adjust the laces to your comfort. With the YKK zipper, you won't have to lace and unlace your boots to get them on and off.
It's normal to feel a little cramped on your first fitting. The wool lining will quickly flatten out to fit your foot. For more space, remove the removable insole inside.
Still undecided?
Stop by the store and our team will be happy to help you.
The store
35½ du Petit Champlain Street
Quebec City (QC) G1K 4H5
Visit the Contact & Shop page for current opening hours.